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Operations

Quality on the plant floor, from incoming material to finished product.

Incoming, in-process and final inspections across your plants, lines and equipment, with nonconforming product and supplier issues taken through to closure.

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Overview

Ehkam Quality Management for Manufacturing runs your plant's quality system end to end. You plan incoming, in-process and final inspections, record nonconforming product, act on it, and follow every finding through to closure, with a full record of who did what and when. It works in Arabic and English, on the web and on the mobile app.

It arrives ready to use and keeps the evidence your ISO 9001 and customer audits ask for. Because Ehkam is a configurable platform, you can shape it to your own procedures: the information each record holds, the forms, the steps a record moves through, who may do what, and what you see on your dashboards. You can do all of this without changing any code.

At a glance

How it works

  1. Plan

    Schedule incoming, in-process and final inspections, and audits of your lines and equipment, and they are created automatically when due.

  2. Inspect

    Inspectors carry out each inspection with a checklist, on the web or on their phone, at the line.

  3. Record

    Nonconforming product and anything else that falls short is recorded, linked to the line, equipment or batch concerned.

  4. Act

    Each nonconformity is investigated, its root cause analysed, and corrective and preventive actions raised and approved.

  5. Close

    Actions are verified and their effectiveness checked before the nonconformity is closed.

  6. Improve

    Dashboards show trends and recurring defects by line and supplier, so you act on causes rather than symptoms.

Features

Inspections

Planned incoming, in-process and final inspections, on the web or on a phone.

  • Plan inspections of lines, equipment and material batches, once or on a recurring schedule.
  • Guide each inspection with a checklist, so it is done the same way on every shift.
  • Record the result and the key details of every inspection.
  • See every inspection carried out on a line, a machine or a batch, from its record.

Nonconforming product and CAPA

Nonconformities, issues and corrective and preventive actions, followed through to closure.

  • Record nonconforming product, issues and corrective and preventive actions, each with the information that matters to it.
  • Raise a nonconformity straight from the inspection that uncovered it, linked to it.
  • Assign each one an owner and a due date.
  • Follow each one through a controlled lifecycle, with nothing closed until it has been verified.
  • Record lessons learned so the same defect is not repeated.

Root cause analysis

Built-in tools to find out why a defect happened, not only what happened.

  • Analyse the cause of a defect with recognised methods, such as Five Whys and fishbone diagrams.
  • Keep the analysis with the action it supports, as evidence for audits.

Checklists

Scored checklists that guide inspections and act on the answers.

  • Build checklists for first-article, in-process, final and layered process audits, with the questions and answer types you need.
  • Score the answers to measure performance over time.
  • Set automations that act on the answers, such as raising a nonconformity when a check fails.

Included

  • Checklists
  • Checklist Scoring
  • Checklist Automations

Scheduling

Recurring inspections and audits created automatically, on time.

  • Create recurring inspections and audits on any pattern: per shift, daily, weekly, monthly or your own.
  • Missed work stays visible, so nothing is quietly skipped.

Incoming materials

Materials, their batches and the shipments that carry them, with quality control on receipt.

  • Keep a register of your materials, their batches and the shipments that carry them.
  • Inspect each batch on receipt, then release or reject it before it reaches the line.
  • Trace which batches each shipment carried, and which supplier sent them.

Plants, lines and machines

One register of your plants, lines and the machines on them.

  • Keep one register of your locations, from plants down to lines and cells, and the machines in them.
  • Record who is responsible for each line and machine.
  • Print a QR code for any line or machine, so a phone scan opens it on the spot.
  • See each record's full history, and the inspections and findings related to it.

Included

  • Depreciation
  • Readings

Tasks

Day-to-day work with owners and due dates.

  • Track day-to-day quality work that is not an inspection or a finding.
  • Give each task an owner, a due date and a to-do list.

Workflows and approvals

Controlled lifecycles and approvals for every record.

  • Every record follows a controlled lifecycle, with clear steps from start to finish.
  • Decide who may move a record from one step to the next, and what may be changed at each step.
  • Add approvals and reviews wherever your procedures need them, such as a disposition decision before closure.

Roles and permissions

Ready-made roles, and exact control over who sees and does what.

  • Ready-made roles for quality managers, quality engineers, inspectors and operators.
  • Decide exactly who sees and does what, and adjust or add roles as your teams grow.

Dashboards

Live views of your quality performance.

  • Ready-made dashboards for an overview of quality, each person's own work, and inspection results.
  • Build your own charts and views on any of your data.

Included

  • Dashboards
  • Embedded Views

On the shop floor

Inspectors and operators working at the line, on their phones.

  • Carry out inspections and fill in checklists at the line.
  • Scan a QR code to open a line or machine straight away.
  • Raise a nonconformity on the spot.

Included

  • Geo-fencing
  • Scannable Code

Collaboration

Comments, mentions, announcements and notifications.

  • Comment on any record, mention colleagues, and attach photos and documents.
  • Send announcements to your whole team.
  • Notify people of the work assigned to them and of changes to the records they follow.

Included

  • Comments & Discussions
  • Broadcasts

Starter roles

Ready on install, so your team can start straight away. Change what each role may do, or add your own roles, at any time.

  • Quality Manager

    Full access to the quality system, the findings raised in it, and the registers they are raised against.

  • Quality Engineer

    Owns NCRs and CAPAs; reads the inspections and registers they are raised against.

  • Inspector

    Carries out inspections and raises NCRs from what they find.

  • Operator

    Reads the inspections covering their work and raises an issue when something is wrong.

Across the system

  • Arabic and English throughout

    Every screen and every record works in both languages.

  • Full audit trail

    Every change to every record, with who made it and when.

  • Linked records

    Connect any record to any other and follow the thread between them.

  • Attachments

    Photos and documents on any record.

  • Configurable without code

    Shape the records, forms, lifecycles, roles and dashboards to your own procedures.

Make it yours

Fields, statuses, roles and forms can all be changed after installing, so the system follows the way your team already works.

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