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Operations

Site QA/QC from the inspection request to the closed NCR, on every project.

Site QA/QC across your projects, with inspections against your inspection and test plans, materials checked on delivery, and nonconformance reports and snags taken through to closure.

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Overview

Ehkam Quality Management for Construction runs QA/QC across your projects end to end. You plan site inspections against your inspection and test plans, check materials as they are delivered, record nonconformances and snags with photos, act on them, and follow every one through to closure, with a full record of who did what and when. It works in Arabic and English, on the web and on the mobile app.

It arrives ready to use and keeps the quality record your clients and consultants ask for. Because Ehkam is a configurable platform, you can shape it to your own project quality plan: the information each record holds, the forms, the steps a record moves through, who may do what, and what you see on your dashboards. You can do all of this without changing any code.

At a glance

How it works

  1. Plan

    Schedule site inspections of your projects, plant and delivered materials, and they are created automatically when due.

  2. Inspect

    Inspectors carry out each inspection with a checklist built from your inspection and test plan, on the web or on their phone, on site.

  3. Record

    Nonconformances and snags are recorded with photos, linked to the project, area or delivery concerned.

  4. Act

    Each nonconformance is investigated, its root cause analysed, and corrective actions raised and approved.

  5. Close

    The rework is verified on site before the NCR or snag is closed.

  6. Improve

    Dashboards show open NCRs, recurring problems and trends by project and contractor.

Features

Site inspections

Planned inspections of your projects, plant and delivered materials, on the web or on a phone.

  • Plan inspections of projects, areas, plant and material deliveries, once or on a recurring schedule.
  • Guide each inspection with a checklist built from your inspection and test plan, so it is done the same way every time.
  • Record the result and the key details of every inspection.
  • See every inspection carried out on a project, an area or a delivery, from its record.

NCRs and snags

Nonconformance reports, snags and corrective actions, followed through to closure.

  • Record nonconformance reports, snags and corrective and preventive actions, each with the information that matters to it.
  • Raise an NCR straight from the inspection that uncovered it, linked to it, with photos attached.
  • Assign each one an owner and a due date.
  • Follow each one through a controlled lifecycle, with nothing closed until the rework has been verified.
  • Record lessons learned so the same problem is not repeated on the next project.

Root cause analysis

Built-in tools to find out why a problem happened, not only what happened.

  • Analyse the cause of a problem with recognised methods, such as Five Whys and fishbone diagrams.
  • Keep the analysis with the action it supports, as evidence for your client.

Checklists

Scored checklists that guide inspections and act on the answers.

  • Build checklists from your inspection and test plans, such as formwork, rebar, concrete pours and finishes, with the questions and answer types you need.
  • Score the answers to measure quality across projects and contractors.
  • Set automations that act on the answers, such as raising an NCR when a check fails.

Included

  • Checklists
  • Checklist Scoring
  • Checklist Automations

Scheduling

Recurring inspections and audits created automatically, on time.

  • Create recurring site inspections and audits on any pattern: daily, weekly, monthly or your own.
  • Missed inspections stay visible, so nothing is quietly skipped.

Materials on site

Materials, their batches and the deliveries that bring them to site, with quality control.

  • Keep a register of your materials, their batches and the deliveries that carry them, with delivery notes and order references.
  • Inspect each delivery on arrival, then accept or reject it before it is used.
  • Trace which batches each delivery carried.

Projects, areas and plant

One register of your projects, their buildings and areas, and the plant on site.

  • Keep one register of your projects, from sites down to buildings, floors and areas, and the plant on them.
  • Record who is responsible for each area and piece of plant.
  • Print a QR code for any area or piece of plant, so a phone scan opens it on the spot.
  • See each record's full history, and the inspections and NCRs related to it.

Included

  • Depreciation
  • Readings

Tasks

Day-to-day work with owners and due dates.

  • Track day-to-day quality work that is not an inspection or an NCR.
  • Give each task an owner, a due date and a to-do list.

Workflows and approvals

Controlled lifecycles and approvals for every record.

  • Every record follows a controlled lifecycle, with clear steps from start to finish.
  • Decide who may move a record from one step to the next, and what may be changed at each step.
  • Add approvals and reviews wherever your project quality plan needs them, such as the consultant's acceptance before closure.

Roles and permissions

Ready-made roles, and exact control over who sees and does what.

  • Ready-made roles for quality managers, quality engineers, inspectors and operators, which you can rename for your QA/QC teams.
  • Decide exactly who sees and does what, and adjust or add roles as your teams grow.

Dashboards

Live views of quality across your projects.

  • Ready-made dashboards for an overview of quality, each person's own work, and inspection results.
  • Build your own charts and views on any of your data, such as open NCRs per project.

Included

  • Dashboards
  • Embedded Views

On site

Inspectors and engineers working on site, on their phones.

  • Carry out inspections and fill in checklists on site.
  • Scan a QR code to open an area or piece of plant straight away.
  • Geo-fencing makes sure an inspection is carried out on the right site.
  • Raise an NCR or a snag on the spot, with photos.

Included

  • Geo-fencing
  • Scannable Code

Collaboration

Comments, mentions, announcements and notifications.

  • Comment on any record, mention colleagues, and attach photos and documents.
  • Send announcements to your whole site team.
  • Notify people of the work assigned to them and of changes to the records they follow.

Included

  • Comments & Discussions
  • Broadcasts

Starter roles

Ready on install, so your team can start straight away. Change what each role may do, or add your own roles, at any time.

  • Quality Manager

    Full access to the quality system, the findings raised in it, and the registers they are raised against.

  • Quality Engineer

    Owns NCRs and CAPAs; reads the inspections and registers they are raised against.

  • Inspector

    Carries out inspections and raises NCRs from what they find.

  • Operator

    Reads the inspections covering their work and raises an issue when something is wrong.

Across the system

  • Arabic and English throughout

    Every screen and every record works in both languages.

  • Full audit trail

    Every change to every record, with who made it and when.

  • Linked records

    Connect any record to any other and follow the thread between them.

  • Attachments

    Photos and documents on any record.

  • Configurable without code

    Shape the records, forms, lifecycles, roles and dashboards to your own procedures.

Make it yours

Fields, statuses, roles and forms can all be changed after installing, so the system follows the way your team already works.

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