Operations

NCRs, issues and CAPAs, each taken from discovery to closure.

NCRs, issues and CAPAs, with the containment, correction and verification lifecycle each one runs.

What it does

  • Nonconformities

    Record an NCR, contain it, correct it and verify the fix.

  • Issues

    Track issues by priority until they are resolved.

  • Corrective and preventive actions

    CAPAs approved, implemented and checked for effectiveness.

  • Owners and due dates

    Every finding assigned, with the date it is due.

  • Linked records

    Tie a finding to the records it concerns.

Everything included

  • Root Cause Analysis

How it works

  1. Record

    Log an NCR with its severity, or an issue with its priority, and attach the evidence.

  2. Contain

    Contain the nonconformance and document its immediate cause before correcting it.

  3. Act

    Open a linked CAPA, document its root cause analysis, and submit it for approval.

  4. Verify

    Verify the action and rate its effectiveness, or send it back for more work if it fell short.

  5. Close

    Close with lessons learned and a re-authentication that locks the record.

Make it yours

Fields, statuses, roles and forms can all be changed after installing, so the system follows the way your team already works.

Not quite it?

Tell us what you need and we will set it up with you.