Operations

Every vehicle serviced on time and back on the road, from the driver's report to the closed job.

Maintenance for your vehicles and heavy equipment, from the driver's fault report to the closed work order, with every service on time.

Overview

Ehkam Fleet Maintenance runs your workshop end to end. Drivers report faults in a minute, the workshop plans and assigns the work, mechanics repair and record it, scheduled services arrive on time, and every vehicle keeps its readings and full history. It works in Arabic and English, on the web and on the mobile app.

Because Ehkam is a configurable platform, you can shape it to your own procedures: the information each record holds, the forms, the steps a record moves through, who may do what, and what you see on your dashboards. You can do all of this without changing any code.

At a glance

How it works

  1. Report

    A driver reports a fault through a simple form, naming the vehicle.

  2. Plan

    The workshop turns it into a work order with a priority, a trade and a mechanic.

  3. Repair

    The mechanic does the work and records the actual start and end.

  4. Service

    Scheduled services are created on time for every vehicle.

  5. Review

    Dashboards show open and late work, and which vehicles need the most attention.

Features

Driver fault reports

Drivers report a fault from their phone, no account needed.

  • Drivers report a fault through a public form from any phone, naming the vehicle and what is wrong.
  • Whoever reported it follows its progress through a link.
  • Each report becomes a request your team can turn into a work order.

Included

  • Public Intake Form
  • Public Record View

Work orders

Every repair and job, planned, assigned and closed.

  • Give each job a priority, a work type and trade, a due date and an assignee.
  • Assign a job to a mechanic, or let one of the workshop team claim it.
  • Record the actual start and end of every job, and see at a glance what is open and what is late.

Preventive maintenance

Scheduled services for every vehicle and machine, created on time.

  • Schedule services, inspections and renewals for each vehicle on any pattern.
  • Each due visit is created as work on its date, with its checklist, and missed work stays visible.

Vehicles and equipment

One register of every vehicle and machine, with its history.

  • Record each vehicle's make, model and serial or chassis number, its condition and how critical it is.
  • Record readings such as the odometer and engine hours as they build up over time.
  • Track warranty type, expiry and terms, and keep each asset's book value as it depreciates.
  • A QR code for every asset, ready to print as its label, and its full history of changes.

Included

  • Depreciation
  • Readings

Depots and yards

Your depots, workshops and yards as one tree, on the map.

  • Keep depots, workshops and yards nested under each other, with their type and how critical they are.
  • Record the address of each site and who is responsible for it, and print a QR code to post at its door.

Map

Every located site and asset on one map.

  • See every depot and located vehicle on one map.

Calendar

Every scheduled visit and due date on one calendar.

  • Plan services around the vehicles' work on one calendar.

In the workshop

Mechanics working at the vehicle, on their phones.

  • Open the work assigned to you, record progress and close it from your phone.
  • Scan a QR code to open an asset or a site straight away.
  • Geo-fencing makes sure work is done at the right place.

Included

  • Geo-fencing
  • Scannable Code

Workflows and approvals

Controlled lifecycles and approvals for every request and work order.

  • Every request and work order follows a controlled lifecycle, with clear steps from start to finish.
  • Decide who may move a record from one step to the next, and what may be changed at each step.

Dashboards

Live views of your maintenance.

  • Ready-made dashboards show open and late work, and which vehicles need the most work.
  • Build your own charts and views on any of your data.

Included

  • Dashboards
  • Embedded Views

Collaboration

Comments, mentions, announcements and notifications.

  • Comment on any record, mention colleagues, and attach photos and documents.
  • Send announcements to all your drivers and mechanics.

Included

  • Comments & Discussions
  • Broadcasts

Across the system

  • Arabic and English throughout

    Every screen and every record works in both languages.

  • Full audit trail

    Every change to every record, with who made it and when.

  • Linked records

    Connect any record to any other and follow the thread between them.

  • Attachments

    Photos and documents on any record.

  • Configurable without code

    Shape the records, forms, lifecycles, roles and dashboards to your own procedures.

Make it yours

Fields, statuses, roles and forms can all be changed after installing, so the system follows the way your team already works.

Not quite it?

Tell us what you need and we will set it up with you.