Maintenance for every store and restaurant in your chain, from the branch manager's report to the closed work order, with technicians moving between branches on the map.
Ehkam Branch Maintenance runs maintenance across your stores and restaurants end to end. Branch managers report faults in a minute, maintenance dispatches technicians, the work is done and recorded at the branch, preventive maintenance for kitchens, HVAC and refrigeration arrives on time, and every branch and piece of equipment keeps its full history. It works in Arabic and English, on the web and on the mobile app.
Because Ehkam is a configurable platform, you can shape it to your own procedures: the information each record holds, the forms, the steps a record moves through, who may do what, and what you see on your dashboards. You can do all of this without changing any code.
A branch manager reports a fault through a simple form, naming the branch and equipment.
Maintenance turns it into a work order with a priority, a trade and a technician.
The technician does the work at the branch and records the actual start and end.
Preventive maintenance for kitchens, HVAC and refrigeration is created on schedule.
Dashboards show open and late work by branch, and which equipment fails most.
Branch managers report a fault from their phone, no account needed.
Included
Every repair and job, planned, assigned and closed.
Planned maintenance for every branch's equipment, created on time.
One register of every branch's equipment, with its history.
Included
Your regions and branches as one tree, on the map.
Every located site and asset on one map.
Every scheduled visit and due date on one calendar.
Technicians moving between branches, on their phones.
Included
Controlled lifecycles and approvals for every request and work order.
Live views of your maintenance.
Included
Comments, mentions, announcements and notifications.
Included
Arabic and English throughout
Every screen and every record works in both languages.
Full audit trail
Every change to every record, with who made it and when.
Linked records
Connect any record to any other and follow the thread between them.
Attachments
Photos and documents on any record.
Configurable without code
Shape the records, forms, lifecycles, roles and dashboards to your own procedures.
Fields, statuses, roles and forms can all be changed after installing, so the system follows the way your team already works.
Tell us what you need and we will set it up with you.
