Ehkam
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Operations

Keep the lines running, from the operator's breakdown report to the machine back in production.

Maintenance for your production lines and machines, from the operator's breakdown report to the closed work order, with preventive maintenance on time.

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Overview

Ehkam Plant Maintenance runs maintenance across your plant end to end. Operators report breakdowns in a minute, maintenance plans and assigns the work, technicians repair and record it, preventive maintenance arrives on time, and every machine keeps its readings and full history. It works in Arabic and English, on the web and on the mobile app.

Because Ehkam is a configurable platform, you can shape it to your own procedures: the information each record holds, the forms, the steps a record moves through, who may do what, and what you see on your dashboards. You can do all of this without changing any code.

At a glance

How it works

  1. Report

    An operator reports a breakdown through a simple form, naming the line and machine.

  2. Plan

    Maintenance turns it into a work order with a priority, a trade and a technician.

  3. Repair

    The technician does the work and records the actual start and end.

  4. Prevent

    Preventive maintenance for every machine is created on schedule.

  5. Review

    Dashboards show open and late work, and which machines break down most.

Features

Breakdown reports

Operators report a breakdown from the line, no account needed.

  • Operators report a breakdown through a public form from any phone or terminal, naming the line and machine.
  • Whoever reported it follows its progress through a link.
  • Each report becomes a request your team can turn into a work order.

Included

  • Public Intake Form
  • Public Record View

Work orders

Every repair and job, planned, assigned and closed.

  • Give each job a priority, a work type and trade, a due date and an assignee.
  • Assign a job to a technician, or let the shift's technician claim it from the team.
  • Record the actual start and end of every job, and see at a glance what is open and what is late.

Preventive maintenance

Planned maintenance for every machine, created on time.

  • Schedule lubrication, inspections and overhauls for each machine on any pattern.
  • Each due visit is created as work on its date, with its checklist, and missed work stays visible.

Machines and equipment

One register of every machine and its parts, with its history.

  • Record each machine's maker, model and serial number, its condition and how critical it is to production.
  • Record readings such as running hours, temperatures and pressures as they build up over time.
  • Track warranty type, expiry and terms, and keep each asset's book value as it depreciates.
  • A QR code for every asset, ready to print as its label, and its full history of changes.

Included

  • Depreciation
  • Readings

Plants, lines and areas

Your plants, buildings, lines and areas as one tree.

  • Keep plants, buildings, lines and areas nested under each other, with their type and how critical they are.
  • Record the address of each site and who is responsible for it, and print a QR code to post at its door.

Map

Every located site and asset on one map.

  • See every plant and located asset on one map.

Calendar

Every scheduled visit and due date on one calendar.

  • Plan maintenance around production on one calendar.

On the shop floor

Technicians working at the machine, on their phones.

  • Open the work assigned to you, record progress and close it from your phone.
  • Scan a QR code to open an asset or a site straight away.
  • Geo-fencing makes sure work is done at the right place.

Included

  • Geo-fencing
  • Scannable Code

Workflows and approvals

Controlled lifecycles and approvals for every request and work order.

  • Every request and work order follows a controlled lifecycle, with clear steps from start to finish.
  • Decide who may move a record from one step to the next, and what may be changed at each step.

Dashboards

Live views of your maintenance.

  • Ready-made dashboards show open and late work, and which machines need the most work.
  • Build your own charts and views on any of your data.

Included

  • Dashboards
  • Embedded Views

Collaboration

Comments, mentions, announcements and notifications.

  • Comment on any record, mention colleagues, and attach photos and documents.
  • Send announcements to your whole maintenance team.

Included

  • Comments & Discussions
  • Broadcasts

Across the system

  • Arabic and English throughout

    Every screen and every record works in both languages.

  • Full audit trail

    Every change to every record, with who made it and when.

  • Linked records

    Connect any record to any other and follow the thread between them.

  • Attachments

    Photos and documents on any record.

  • Configurable without code

    Shape the records, forms, lifecycles, roles and dashboards to your own procedures.

Make it yours

Fields, statuses, roles and forms can all be changed after installing, so the system follows the way your team already works.

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